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NTRODUCTION
Global Rebels Inc. (www.GlobalRebels.com
), owner of www.EnglishLaundry.com
, www.FenderClothing.com
, www.DavinciShirts.com
, and www.JimiHendrixClothing.com
, may provide you with various opportunities to make purchases through the Global Rebels Inc. online store Web sites. These Purchasing Terms describes the rules and policies associated with purchases made on or for the Global Rebels Inc. online store Web sites. By using the Global Rebels Inc. online store Web sites, you agree to the terms contained in these Purchasing Terms.
PAYMENTS
Advanced payment in full by credit card, Paypal or with personal check using echeck is required for all orders during check out. Global Rebels Inc. will accept payment via American Express, MasterCard, Visa, Discover or via paypal. Please do not send cash, money orders, cashier's checks or personal checks. All prices are subject to change from time to time at Global Rebels Inc.'s sole discretion. Price changes will be posted.
ORDER PROCESSING
Most in-stock orders are processed and shipped within one to two business days. To ensure that orders are shipped within this timeframe, orders are processed as soon as they are received and most are shipped same day. Orders cannot be cancelled, changed or combined once they have been shipped. If there is a problem with your order, please email customer support at customerservice@globalrebels.com. Sometimes items that show in stock on the website are actually sold out before we can update the website. In these cases Global Rebels will contact the customer to find out if they want to substitute for size/color/style. In rare cases we will substitute for size or color if we can’t contact the customer prior to shipment.
REFUNDS, RETURNS AND EXCHANGES
Global Rebels Inc. strives to make sure that you are completely satisfied with the purchases that you have made. With that in mind, purchases made online may be returned or exchanged within 365 days of the original purchase date. Items must be in their original condition, unworn, unwashed, have the tags attached and be accompanied with the original invoice. Items that are returned and don’t meet the criteria above will not be processed and can be sent back to the customer with applicable shipping rates due the customer. *Sale items and items purchased with a coupon code are FINAL and non refundable but we will be happy to exchange them if they don’t fit! Gift Certificates are not elibible for promo discounts. Refunds will be credited in the original form of payment used when the order was placed. To exchange or return an item, please send it back via the U.S. mail, using the pre-paid self addressed return label and the bag that will arrive in your shipment, along with the original packing slip with a note explaining the items you want to exchange or return. Please use only the bag included in your package and NOT the UPS box (your postman doesn’t like that). Shipping for exchanges is a flat rate of $4.99 for US and $14.99 for International. Please ensure that the shipping address you provide during the checkout procedure is accurate and complete before placing your order. To ensure that orders are shipped as promptly as possible, orders are processed as soon as they are received. Your shipping address cannot be changed once your order has been shipped. Global Rebels Inc. will not refund any customer whose order is not received because the shipping address provided during the checkout procedure was inaccurate or incomplete unless that order is classified as undeliverable and returned to Global Rebels Inc. (see Undeliverable Packages for details). Global Rebels Inc. will re-ship an order that is returned because the shipping address provided during the checkout procedure was inaccurate or incomplete at the customer’s expense. If there is a problem with your order, please email customer support at customerservice@globalrebels.com. Some returns subject to re-stocking fee at management's discretion.
Click here to download return label
Address for Returns & Exchanges:
Global Rebels Inc. 3131 S. Broadway LA, CA 90007
*please include original packing slip or handwritten note explaining your exchange or refund.
Return labels provided for US customers only
SHIPPING
We DO ship internationally. Please use the checkout for shipping quotes to your country. Please note: On U.S. holidays, order processing and/or shipping may be slightly delayed. Global Rebels Inc. is not responsible for lost packages if you did not properly submit the correct shipping address with your order. Domestic Shipping (Continental U.S.):_All packages are shipped within 1 to 2 business days where available. Shipping charges are determined by the number and type of items ordered and the shipping method selected. Shipping time frame for each shipping method is estimated. The typical delivery timeframe is 3-10 business days. We do not ship COD. We do ship to PO and APO addresses via USPS priority mail.
BACK ORDERS & Pre-Orders
For older styles and out of stock items, we offer a “back order” service that allows our customers to place items on back order in the hopes that we can fulfill the items from retailer back stock. To place a back order, simply call or email us and we will do the rest. Please Note: There is no guarantee that we can fulfill back ordered items. For items that you need for gifts or right away we recommend choosing styles we have in stock and can ship immediately. Should you place an item on back your order, your credit card won’t be charged until we locate the item and ship it out to you. If you pay via Paypal you will be charged up front for all items including back ordered items. If some, but not all, of the items included in your order are out of stock, we will ship only the items that are available in stock and cannot hold orders until everything is available. Items will be shipped out as they become available and applicable shipping charges will be incurred by the customer for each shipment. For back order shipments, we charge a discounted fee of $4.99 per shipment for US or $14.99 international. Pre-Orders: Global Rebels wants you to have first crack at upcoming styles and sometimes will post items for sale before they are released for “pre-orders”. The item descriptions will specify the approximate ship date and be classified as “pre-order”.
UNDELIVERABLE PACKAGES
If for any reason your order is classified as undeliverable and returned to Global Rebels Inc., we will notify you via e-mail or phone and you will be asked to provide a new address. Shipping and handling will be charged again for the new shipment.
STATE SALES TAX
In accordance with state laws, we are required to charge sales tax to California residents on orders shipped within the continental US. Sales tax is applied to the total amount of the order, including shipping and handling charges and is based on the shipment's destination state and local sales tax rates. For your planning and convenience, we display exact sales tax amount when orders are placed and reflects all state and local taxes of your order destination at the time your order is placed. |
