INTRODUCTION
Global Rebels Inc. (www.GlobalRebels.com), owner of www.EnglishLaundry.com, www.FenderClothing.com, www.DavinciShirts.com, and www.JimiHendrixClothing.com, may provide you with various opportunities to make purchases through the Global Rebels Inc. online store Web sites. These Purchasing Terms describes the rules and policies associated with purchases made on or for the Global Rebels Inc. online store Web sites. By using the Global Rebels Inc. online store Web sites, you agree to the terms contained in these Purchasing Terms.
PAYMENTS
Advanced payment in full by credit card, Paypal or with personal check using echeck is required for all orders during check out. Global Rebels Inc. will accept payment via American Express, MasterCard, Visa, Discover or via paypal. Please do not send cash, money orders, cashier's checks or personal checks. All prices are subject to change from time to time at Global Rebels Inc.'s sole discretion. Price changes will be posted.
ORDER PROCESSING
Most in-stock orders are processed and shipped within one to two business days.
To ensure that orders are shipped within this timeframe, orders are processed as soon as they are received and most are shipped same day. Orders cannot be cancelled, changed or combined once they have been shipped.
If there is a problem with your order, please email customer support at customerservice@globalrebels.com
REFUNDS, RETURNS AND EXCHANGES
Global Rebels Inc. strives to make sure that you are completely satisfied with the purchases that you have made. With that in mind, purchases made online may be returned or exchanged within 365 days of the original purchase date. Items must be in their original condition, unworn, unwashed, have the tags attached and be accompanied with the original invoice. *Sale items are non refundable… you may only EXCHANGE sale items for a different size in that SAME style. Items that are returned and don’t meet the criteria above will not be processed and can be sent back to the customer with applicable shipping rates due the customer. Refunds will be credited in the original form of payment used when the order was placed.
To exchange or return an item, please send it back using the pre-paid self addressed return label that will arrive in your shipment, along with the original packing slip with a note explaining the items you want to exchange or return.
Please ensure that the shipping address you provide during the checkout procedure is accurate and complete before placing your order. To ensure that orders are shipped as promptly as possible, orders are processed as soon as they are received. Your shipping address cannot be changed once your order has been shipped.
Global Rebels Inc. will not refund any customer whose order is not received because the shipping address provided during the checkout procedure was inaccurate or incomplete unless that order is classified as undeliverable and returned to Global Rebels Inc. (see Undeliverable Packages for details). Global Rebels Inc. will re-ship an order that is returned because the shipping address provided during the checkout procedure was inaccurate or incomplete at the customer’s expense.
If there is a problem with your order, please email customer support at customerservice@globalrebels.com
Address for Returns & Exchanges:
Global Rebels Inc.
3131 S. Broadway
LA, CA 90007
*please include original packing slip or handwritten note explaining your exchange or refund.
Return labels provided for US customers only!
SHIPPING
Please note: On U.S. holidays, order processing and/or shipping may be slightly delayed. Global Rebels Inc. is not responsible for lost packages if you did not properly submit the correct shipping address with your order.
Domestic Shipping (Continental U.S.):_All packages are shipped within 1 to 2 business days where available. Shipping charges are determined by the number and type of items ordered and the shipping method selected. Shipping time frame for each shipping method is estimated. The typical delivery timeframe is 3-10 business days. We do not ship COD. We do ship to PO addresses via USPS priority mail.
BACK ORDERS & Pre-Orders
Global Rebels wants you to have first crack at upcoming styles and will post items for sale before they are released for “pre-orders”. The item descriptions will specify the approximate ship date and be classified as “pre-order”. For out of stock items, we offer a “back order” service that allows our customers to place items on back order in the hopes that we can fulfill the items from retailer back stock. Your credit card won’t be charged until we locate the item and ship it out to you. If you pay via Paypal you will be charged up front for all items including back ordered items. If some, but not all, of the items included in your order are out of stock, we will ship only the items that are available in stock and cannot hold orders until everything is available. Items will be shipped out as they become available and applicable shipping charges will be incurred by the customer for each shipment. READ MORE - >